Shipping Policy
As a practical overview, Orders for hot sauces and related condiment sets, and product sets can be sent wherever the checkout process confirms service. Some destinations or products may be unavailable because of carrier or legal restrictions.
Before dispatch
To set expectations, We normally need 1–2 business days to prepare an order. The customer is responsible for entering a complete address, working email, and accurate phone number. Shipping cost and any free-delivery eligibility are finalized at checkout.
After dispatch
For quick reference, Carrier travel commonly takes an estimated 3–5 business days, although the estimate is not a promise. Tracking is provided when offered. Holidays, severe weather, unusually high volume, customs, and carrier disruptions can cause delays.
To make the next step clear, For loss, prolonged delay, a delivery scan without receipt, or a parcel arriving damaged, send us the order number, checkout email, tracking reference, description, and supporting images when relevant. We will examine the information and offered carrier options.
Email: pedroaugusto11788@gmail.com
Mailing address: 3808 Sycamore Loop, Anchorage, AK, 99504, United States
Phone: 785-310-6823